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Bank and Credit Product Complaints
Report issues with your bank, lender, loan provider, or broker. To help you through the entire process of filing these kind of complaints, the Federal Reserve provides customer assistance while the after guidelines:
- Contact the branch manager, the consumer solution hotline, or even the organization’s internet site.
- Explain your condition and exactly how you need the financial institution to solve it. Utilize this test problem page for great tips on what things to use in your problem.
- Offer copies of receipts, checks, or any other evidence of the deal.
In the event that bank does not assist, get assistance from the best regulatory agency.
Complaints About Deposit Accounts
Several federal federal government agencies regulate finance institutions. Learn which agency takes complaints in regards to the types of standard bank you’ll want to register an issue against.
- Contact the working office of the Comptroller associated with Currency for complaints about;
- A bank that is nationalhas National with its title, or N. A at the conclusion)
- Federal cost savings and loans
- Federal cost cost savings banks.
- For a challenge with a state-chartered bank and trust business, contact either the Federal Deposit Insurance Corporation or state banking authority.
- To register a problem of a federally chartered credit union, contact the National Credit Union management.
- The Federal Reserve System for a problem with a state-chartered bank that is a member of the Federal Reserve System, contact.
Complaints About Other Financial Solutions
The customer Financial Protection Bureau (CFPB) accepts complaints about many loan services and products. The CFPB additionally takes complaints about other economic solutions, like bank cards and commercial collection agency. File a problem about assets with: